Privacy Policy

1. Information We Collect

Personal Data

While using our Service, we may collect the following personally identifiable information:

• Email address (used for authentication and communication)
• Full name
• Pilot profile information (position, experience hours, aircraft type, airline)
• Subscription status and PayPal subscription ID (for paid plans)
• Any information you voluntarily provide when contacting support

Usage Data

We may automatically collect usage data such as IP address, browser type, pages visited, time and date of your visit, and other diagnostic data to improve our Service.

Training & Study Data

We store your training progress, flashcard study records, memory items, limitations, and manoeuvre data solely to provide and improve your learning experience within the app.

2. How We Use Your Information

• To provide, maintain, and improve our Service
• To personalise your in-app experience (e.g., displaying your pilot profile and progress)
• To manage your subscription and process payments
• To communicate with you and respond to support inquiries
• To detect, prevent, and address technical issues
• To notify you of important changes to the Service
• To monitor and analyse usage patterns to enhance performance

3. Data Protection & Security

We implement appropriate technical and organisational security measures to protect your Personal Data against unauthorised access, alteration, disclosure, or destruction. These include encryption, access controls, and secure server environments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

4. Sharing & Disclosure of Information

We do not sell, trade, or rent your personally identifiable information to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist in operating our Service (e.g., payment processors), under strict confidentiality agreements
• To comply with a legal obligation or valid legal process
• To protect the rights, property, or safety of CaptainReady, its users, or the public
• In connection with a business merger, acquisition, or sale of assets, with prior notice to affected users

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data (the "right to be forgotten").
• Restriction: Request that we limit the processing of your data.
• Portability: Request a copy of your data in a portable format.
• Objection: Object to our processing of your personal data.
• Withdraw Consent: Withdraw any previously given consent at any time.

To exercise any of these rights, please contact us. We may verify your identity before responding.

6. Data Retention

We retain your personal data only for as long as necessary to provide the Service and fulfil the purposes outlined in this policy, or as required by law. When you delete your account, we will delete your associated personal data within a reasonable timeframe.

7. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you believe a child has provided us with personal data, please contact us and we will take steps to remove it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page and updating the effective date. We encourage you to review this page periodically. Continued use of the Service after changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out via our Contact page.